LAST UPDATED NOVEMBER 8, 2026

Clarity on what matters.

Privacy

Photos and videos are processed locally on the computer. The activation and trial service does not receive the contents, names or paths of your media files. To account for the limit, the application transmits a hash of the Windows installation identifier, a processing reserve identifier, and a sign of successful saving. The service stores the date and number of uses, license and purchase status. Network requests technically contain an IP address; a short-lived IP hash is used to limit the request rate.

Once connected, payments will be accepted through Paddle. Card details are entered into the Paddle payment form and are not transferred to the application. The site stores the purchase ID in the browser's local storage to show the key after payment. Statistical and advertising cookies are not used. The Paddle script is loaded when you go to checkout. More details: Paddle policy.

The purchase key is shown via a secret link in the same browser. Don't share this link. Local activation and key are protected by Windows tools and saved in LocalAppData/MediaRescue. One EXE is transferred; the trial mode state is saved separately from it.

License, price and returns

A personal MediaRescue license costs $5 USD one time, with applicable taxes included. This is not a subscription. The license removes the daily limit on restoration in the current version of the application, allows personal use on your own computers and does not allow distribution of a paid key. Future individual products are not included in this purchase.

Before purchase, 3 successfully saved results per day are available on your computer, for a total of photos and videos. The partially extracted result is considered a saved file. Diagnostics, viewing frames, unsuccessful attempts and operations without results do not consume the limit. Reset at 00:00 UTC. Internet is required for trial mode and activation. A confirmed license can be used without the Internet for up to 30 days; When connected, the confirmation is updated.

The program does not guarantee the recovery of every damaged file, does not return data that has already been overwritten, does not repair physical media, and does not perform generative completion of lost frames. Check the visual quality of the saved result. Use free mode on your own files first. The purchase removes the limit, but does not add other recovery methods.

Paddle acts as the merchant for the payment transaction. If your purchase is not acceptable, request a refund within 14 days of payment via the support link in your payment receipt or paddle.net. Mandatory consumer rights under applicable law remain. After a confirmed return or challenge, the license is revoked; an already issued offline activation may be valid until the next verification.

Open Components

Built-in FFmpeg, untrunc, ImageMagick, libwebp, Deark, LibRaw, Pillow, HEIF libraries, Python and other components are distributed under their own licenses. Licenses, available source code and source links are included in the EXE and are available in Settings → About and Component Licenses. Rights under open source licenses are retained and are not limited by the paid MediaRescue license.

Travel images on the landing page are created using AI and are used as illustrations. They are not examples of real recovery. Interface preview - a vector illustration of the application's home screen device.